Shipping policy
At Pilgrim Artifact, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, don't hesitate to reach out — we're happy to help.
1. Where We Ship:
We currently ship to the United States.
2. Handling Time:
Orders are processed within 1-3 working days. If you place an order after 2:00 PM (GMT-05:00) Eastern Time (New York), we will process it on the next business day.
3. Delivery Time Frames:
Delivery times vary by shipping method and will be shown at checkout.
4. Shipping Costs:
Shipping costs are calculated at checkout based on your order weight, dimensions, destination, and selected shipping method.
5. Shipping Carriers:
Your order will be shipped via a reliable carrier. The carrier may vary depending on your location and order.
6. Tracking Your Order:
Once your order ships, we'll email you a tracking number if available, along with a link so you can follow your package online.
7. Contact Us:
If you have any questions about your shipping or order, just reach out to us at info@pilgrimartifact.com. We usually get back to you within 24 hours. Our support team is available Monday to Friday: 9 AM–5 PM.